EROL Logo

Tell us how we are doing!
We would really appreciate if you could spend 5 to 10 minutes filling out our questionnaire. We are relaunching the EROL website in the near future and with your feedback we aim to improve our online services and web usability. Thanks in advance!

A little about you...

1. How did you first learn about the EROL website? Search Engine
Referral Link
Friend or Colleague
Magazine
Other
2. How often do you visit the EROL website?

This is my first visit
Daily
Weekly
Monthly
3. Which best describes you?
(Please select one)
Web Designer
Web Developer
Consultant
Self Employed
Small Business Owner
Marketing and PR
Entrepreneur
Other
4. What is your general experience of e-commerce?

E-commerce; Buying and selling of products or services over electronic systems such as the Internet.
Very Experienced
Little Experience
No Experience
 
5. Do you have your own online shop? Yes
No
6. Computer Usage? 0 to 10 hrs. wk.
11 to 25 hrs. wk.
26+ hrs. wk.
7. Please indicate the type of information you were looking for on the EROL website.
(Check all that apply)

E-commerce software
Support
Web Design
Hosting
SEO
Training
Email Marketing
Payment Gateway Info
EROL Reseller
Just browsing
8. Did you find the information you required? Yes
No
Partially
Just browsing

Rate your level of satisfaction

9. Ability to navigate around EROL website

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
10. Ability to search for information Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
11. Usefulness of information Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
12. Information assists in determining your purchases Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
13. How satisfied were you with your overall visit to the EROL site? Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
14. What do you like best about the EROL website?
15. What do you like least about the EROL website?
16. What we could do to improve your experience of the EROL website?

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